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Enable Password Recovery
I received the email regarding the security issue for my c6300BD. The first recommended step is to set up password recovery. However, when i open the Set Password page under the advanced tab in Netgear Genie, I do not have an Enable Password Recovery checkbox as shown in online article 20027. I only have fields for Old Password, Set Password and Repeat New Password. No checkbox. So, I am unable to enable password recovery as recommended. Anyone have an answer for this?
Russ
Hello rglindmeier
I have check with our support team and this was a the response I have got so it looks like you are ok.
If the C6300 has letters after such as C6300BD, its an ISP locked device which we have no control over their FW. If you dont have the password recovery option in GUI then you are not affected. Vulnerability is only if you have the password recovery option which is available on latest C6300 (Retail) FW.
DarrenM
12 Replies
I have this same issue. Did you find a solution?
No, you are the only response to my query as of yet.
Russ
Hello rglindmeier
Have you tried to use a different web browser or cleared your browser history?
DarrenM