Genie app not working

Question

My cable modem router has always had problems using the Genie App.&nbsp; Since the major upgrade to the app I have nto been able to login at all.&nbsp; Will Netgear please fix this?&nbsp; This is with my iphone 6 running IOS 11 and with my Android tablet.&nbsp;

uptownvideo · Answer

This is what happens when I try to log in locally. I know the password is correct.

uptownvideo · Answer

This is screenshot of the app. Please help and get this fixed. Others on this board have had this issue also.

uptownvideo · Answer

Hello Netgear! &nbsp;Do you have any plans on fixing the Genie App? &nbsp;I have been loyal for more than 10 years and I will change if you do not start listening to your customers. &nbsp;

vkdelta · Answer

uptownvideowhat is your c6300 FW version?what is your app version?who is your ISP?

uptownvideo · Answer

The ios app version is 3.1.36The firmware version on the router is 2.01.14Cox is my isp.

Forum Discussion

Genie app not working

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