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Hard wired internet, no wifi for devices
Hello,
My internet was going in and out last night due to snow storm. My internet was restored, and my C7000v2 router is hard wired to my desk top, but all of my wifi receiving devices say, "Internet may not be available", ie: TV, phone, Xbox S, etc. I've tried the "1 min" unplug power rebooting several times, and nothing. Also, tried to find solution in support on Netgear, but no luck... Any input will Greatly be Appreciated.
Thank You,
midian5214
Try a factory reset with the modem disconnected from the ISP coax cable line.
Connect 1 wired PC to the back of the modem and press the reset button for 10 seconds then release.Can you access the modems web page at 192.168.0.1 or 192.168.1.1 in a web browser?
If you see the start up setup wizard here, walk thru the setup wizard and complete the wizard. Set a simple short named WiFi SSID and give a simple wifi password for now. When you get to the home screen see if any of your devices sees the SSID name.
If you can't see the new SSID name or connect with any wifi devices, possible the wifi radios went bad.
Let us know if you get this far.
8 Replies
Be sure the wifi radio LED button the modem is enabled. Press it for 5 seconds then release.
Try a factory reset and setup from scratch?
Hello again,
Furrye38, I did the factory reset and still no wifi at devices, ie: TV, XBox, etc. Put in network name & pw, and no internet... I also tried to start setup from scratch, in which the "routerlogin" or "IP address" comes back to Netgear, and the "Router login page cannot be dispayed" is shown. ...and you have to be connected to your router wifi network... I can't get to the Admin page as diricted in dirrections, but you can download an APP from Google Play, in which I can't because I have no wifi access w/ my devices, except for my hardwired desktop.?. My head is going around in circles....
Try a factory reset with the modem disconnected from the ISP coax cable line.
Connect 1 wired PC to the back of the modem and press the reset button for 10 seconds then release.Can you access the modems web page at 192.168.0.1 or 192.168.1.1 in a web browser?
If you see the start up setup wizard here, walk thru the setup wizard and complete the wizard. Set a simple short named WiFi SSID and give a simple wifi password for now. When you get to the home screen see if any of your devices sees the SSID name.
If you can't see the new SSID name or connect with any wifi devices, possible the wifi radios went bad.
Let us know if you get this far.