NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
branchbiker
Feb 16, 2020Apprentice
How to access CM1200 Hidden Debug Logs?
Some Netgear cable modems have more detailed debug logs that are accessible via some hidden web pages. I can't find those for the CM1200. I'm dealing with a WAN Aggreggation issue that slows my speeds down after a certain duration of having the connection up. The logs may gleem some light on what is happening.
9 Replies
- FURRYe38Guru - Experienced User
This is already a known issue:
If you have the 1200, you'll need to keep LAG disabled until this issue is solved.
CM modems do not have any hidden logs. All logs are posted to the main log UI under 192.168.100.1.
- branchbikerApprentice
According to Netgear the issue is not officially in the "known issues" list. Which is why I have a case open escallated to Engineering.
- FURRYe38Guru - Experienced User
You and everyone else in that forum post. Again it's known.
Maybe not known to some phone support personnel.
For now, you'll have to wait for NG and ISPs to solve this. Once is solved and NG/ISP deem it fixed and the new FW works with out issues during there testing, then ISPs will push it to the users modem and not before.
So for now, leave LAG disabled.
Good Luck.