I can't connect iOS to Brother printer

schumaku
Guru - Experienced User
Jun 26, 2018
The Brother MFC has an own Web UI. For a simple test, can you access it using the MFC assigned IP address from the Windows system (Edge, IE, Chrome, ....) Web browser as well as from iOS (Safari)?
- Duggs
  Tutor
  Jun 28, 2018
  C7000 Nighthawk AC1900 Wifi Cable Modem Router
  
  Thank you for your explanation.
  Also trying this now.
  
  Fingers crossed!
  Duggs
- Duggs
  Tutor
  Jun 28, 2018
  Hello schumaku,
  
  Your suggestion was great and I'm not sure why it's not working!
  
  I tried inputting the printer IP, but the Brother Web Management screen doesn't appear.
  
  So I manually reset the network card and connected to Wifi.
  
  I can print using the iPrint&Scan app (awkward) but I still can't access the ISP through my browser and nothing appears on my Wi-fi even though it's on the network.
  
  I'd love to print from a document. The app is quite difficult unless you are printing from the internet. Any thoughts?
  
  Thank you,
  Duggs
Duggs
Tutor
Jun 28, 2018
C7000 Nighthawk AC1900 Wifi Cable Modem Router

Thank you for your reply and patience!

I'm going to give it a go!
Duggs
Tutor
Jun 28, 2018
IrvSp wrote:
Not on the router. On the Printer. It might be holding some information from the prior router. Same for the iOS device. Have that FORGET the network and re-attach it. One of those is not set correctly most likely. From the referenced thread, "I just reset the network option on brother printer and again setup the wlan connection" so try the printer wireless reset first, it may be all you need to do.

Okay, I did this manually and now I can print through the app, but it's awkward.

I can't access the ISP or Web Management UI and nothing appears on my Wi-fi even though it's on the network.

Any suggestions?

Thanks, Duggs
- IrvSp
  Master
  Jun 28, 2018
  Duggs wrote:
  
  Okay, I did this manually and now I can print through the app, but it's awkward.
  
  I can't access the ISP or Web Management UI and nothing appears on my Wi-fi even though it's on the network.
  
  Any suggestions?
  
  Thanks, Duggs
  
  Sorry, I'm confused here? Didn't you want to print through the app? Or did you mean on an iOS device in general? What app are we talking about by the way?
  
  Now you've brought up a new problem it seems?
  
  What are you doing to trying to access the 'ISP'? I don't even have a clue what this is? Do you mean your ISP's web page (Spectrum, Comcast, AT&T, etc.)?
  
  Web Management, I assume you mean the Browser Genie app?
  
  What is the IP Address of the 'device'? If on iOS should find that in settings.
  
  What does 'nothing appers' mean?
  
  How about detailing what you are doing and what commands or URL's you are using and explain what you see or take screenshots and post.
  - Duggs
    Tutor
    Jun 29, 2018
    IrvSp wrote:
    
    Sorry, I'm confused here? Didn't you want to print through the app? Or did you mean on an iOS device in general? What app are we talking about by the way?
    
    Now you've brought up a new problem it seems?
    
    What are you doing to trying to access the 'ISP'? I don't even have a clue what this is? Do you mean your ISP's web page (Spectrum, Comcast, AT&T, etc.)?
    
    Web Management, I assume you mean the Browser Genie app?
    
    What is the IP Address of the 'device'? If on iOS should find that in settings.
    
    What does 'nothing appers' mean?
    
    How about detailing what you are doing and what commands or URL's you are using and explain what you see or take screenshots and post.
    
    -------
    
    C7000 Nighthawk AC1900 Wifi Cable Modem Router
    
    Hello IrvSp!
    
    I'm sorry for being so unclear. I will start anew. :)
    
    After manually resetting my Brother MFC-J625W printer's network card and configuring it to connect to my wifi, I was able to print from my iPhone using an app called Brother iPrint&Scan.
    
    I'm attaching a screenshot from this link in reference to the paragraph that follows:
    https://help.brother-usa.com/app/answers/detail/a_id/69775/~/wireless-setup---using-web-management
    
    I was not able to access the Brother MFC printer UI, referenced in a previous post by schumaku, using my iPhone by inputting either the old IP (before reset) or the new IP for the Brother MFC printer after the Brother MFC printer network card reset.
    
    However, I was able to print through the Brother iPrint&Scan app.
    
    I can't detect the Brother MFC printer on my wifi through Settings> Wifi; or perhaps I should state it does not appear in any recognizable form on my network.
    
    I would like to somehow use the IP address or other information about my Brother MFC printer to find it on my iPhone if possible.
    
    In the end, I would like to print from something like a word processing application rather than the Brother iPrint&Scan app.
    
    It's really an awkward app or I wouldn't ask...
    
    Thank you for such kind consideration and I apologize for my confusing post. (Hope this is better?)
    
    Duggs
    
    p.s. My first problem seems to be a common one (I researched before posting here.) As a small symbol of my gratitude, the Brother page link I have posted for "Wireless Setup - Using Web Management" is fairly good except some people will have to mash their printer buttons to connect to network. :)

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I can't connect iOS to Brother printer