I think we have the same underlying issue

FYI: NOTICE: CAX80 Cable Gateway WiFi Issues | NETGEAR Communities

So can you leave feedback to the questions presented so we can get a better idea of what you have and check the logs as well. Can't fully troubleshoot this if we don't know the details.

We can get this to NG unless you rather make contact with NG support on your own. 

Please avoid using vulgar language. Tends to get banned by NG. 

The CAX80 is buggy as s***. Clearly there's a widespread problem as multiple people are having the same issue. Let me know if Netgear rolls out a fix. AI suggests the only fix is switching to 2.4ghz band or using ethernet if possible. Disabling AX setting on the router can also help apparently. 

What model NG gateway product do you have? 

What Firmware version is currently loaded?

Which ISP are you connected with?

What brand and model Wifi device are you using?

Does this happen with ethernet connected devices? 

What channel configurations are currently set on the router?

Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router

https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router

ThomasCruise100 wrote:

I think we have the same underlying issue. I tried messing with netgear support last year. All they ever do is "go to settings and check/uncheck this box" then wait and see if it's fixed. Did that about 5x and to no avail. It's very annoying. I got the router replaced because our older motorola router had better success with uploading and connection overall but lower speed. Still would have the occasional issue. Just frustrating spending $400 on a router/modem and there's issues. 

 

Good to know I'm not the only one with connection/uploading issues.