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Install
I plugged everything in, downloaded app., connected on my phone and it still tells me I have no internet connection, don't know if issue is with cable or Orbi but my Motorola wifi works with no issue...I'm ready to return this system if I can't get support and apparently you can't email or call net gear??
3 Replies
> I plugged everything in, [...]
The non-psychics in your audience don't know what your "everything"
is, or what's connected to what, how.
> [...] downloaded app., [...]
Which "app"? Probably unnecessary; a web browser may be all you
need.
> [...] it still tells me I have no internet connection, [...]
What is this "it"?
> [...] don't know if issue is with cable or Orbi but my Motorola wifi
> works with no issue...
"Orbi" is not a model number. What, exactly, is your "my Motorola
wifi"?
https://community.netgear.com/t5/x/x/m-p/1587619
> [...] I'm ready to return this system [...]
I see no reason to believe that any other gizmo would do any better.- I hooked up my Orbi to my modem and downloaded the app on my iPhone per the instructions. The set up appeared to go well and I showed the connection in my wifi but when I tried to access the internet I was told there was no connection. It's model AC2200 and there's no need to reply like I'm an idiot cause I'm not
> [...] my modem [...]
Not a very detailed description of anything.
> [...] It's model AC2200 [...]
Not an actual model number. Look at the product label.
> [...] there's no need to reply like I'm an idiot cause I'm not
Perhaps, but evidence is sparse. For example, you didn't find the
Orbi forum, where you might get better answers sooner:
https://community.netgear.com/t5/Orbi/bd-p/Orbi
If you start again there, then you might want to include some useful
information in your problem description at the beginning.