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Internet just turning off after about 40 minutes
So i recently hooked up this modem router after it sitting for about a year in the house. and for some reason after i got it hooked up with cox and everything. the internet just stops working, wifi a...
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
TheCmtgod wrote:
So i recently hooked up this modem router after it sitting for about a year in the house. and for some reason after i got it hooked up with cox and everything. the internet just stops working, wifi and all (the wifi is still on though). But when i go downstairs all the lights on the modem that should be on are on and it looks completely fine.
It even works flawlessly giving me amazing network and speeds before it happens. but it just suddenly stops working. I dont know if the unit is bad or something but i just need some help. its not over heating either, the modem feels barely warm.