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Forum Discussion
Sgtkeebler
Dec 03, 2019Initiate
Just got a C7800 for xfinity. Can anyone tell me if this looks normal?
Hello, Sorry I am writing this on a mobile phone. I just got a C7800 router for my xfinity network. I have noticed that the downstream channels have a ton of correctables and no uncorrectables. Som...
FURRYe38
Dec 03, 2019Guru - Experienced User
You need to have the ISP check the signal and quality of the service up to the modem. They will ensure the modem and service line up to the modem has what it needs. Correctables are good, Uncorrectables are not good from what I understand.
Be sure your using good quality RG6 coax cableing.
Be sure there are not coax line splitters, amps or attenuators in between the modem and ISP service box.