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Recario's avatar
Recario
Follower
Jun 04, 2020

MODEM ROUTER EASILY GETS HOT

The Modem gets HOT easily after it was turned on. like 10 minutes the top surface is already hot. is this normal or the unit is deffective?

4 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jun 08, 2020

    Most modem/router combo units do get warm. 

     

    To verify how hot its' getting, you'd need to get you a laser temp guage and see how hot it's getting. Then look at the spec sheet to see the temp range that is set for this modem. 

     

    Be sure the modem is in a well ventilated room. You can always place a laptop fan cooler under the modem to help keep the modem cool. Something I always do with my gateway modem I use. 

    • antinode's avatar
      antinode
      Guru
      Jun 08, 2020

      > [...] HOT [...]

       

         Define "HOT".

       

      > is this normal or the unit is deffective?

       

         Hard to say, without knowing what "this" is.

       

         If the thing works (for many years), then it might be normal.

       

         If you're worried about it, then I'd complain to Netgear support
      while the warranty is still in effect.

       


      > To verify how hot its' getting, you'd need to get you a laser temp
      > guage [...]

       

         Or any suitable thermometer.

       

      > [...] Then look at the spec sheet to see the temp range that is set
      > for this modem.


         I've never seen a "spec sheet" which mentions the case temperature of
      a device like this.  Has anyone?

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Jun 08, 2020

        Technical specifications:
        Feature Description
        Network protocol and standards compatibility
        Data and routing protocols: TCP/IP, DHCP server and client, DNS relay, NAT
        (many-to-one), and TFTP client

         

        Power adapter • North America: 120V, 60 Hz, input
        • All regions (output): 12 VDC @ 2.5A output 30W maximum

         

        Physical specifications • Dimensions: 9.25 x 6.1 x 2.25 in. (235 x 155 x 57 mm)
        • Weight: 0.95 lb (0.44 kg)

         

        Environmental • Operating temperature: 32° to 113°F (0° to 45°C)
        • Operating humidity: 90% maximum relative humidity, noncondensing
        • Electromagnetic emissions: Meets requirements of: FCC Part 15 Class B.

         

        Interface Local: 10BASE-T, 100/1000BASE-Tx, RJ-45
        802.11ac/a/n/g/b
        Internet: DOCSIS 3.0. Downward compatible with DOCSIS 2.0, 1.1 and 1.0