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N450 WiFi Suddenly Unable to Connect
Hello everyone,
I have the N450 mode/router and have had zero issues with the wired or wireless capabilities since purchas in 2014. However, I had a party this past Saturday where a few people signed onto my network with me entering the password. Since then neither myself or my girlfriend have been able to connect to the WiFi with our iPhones. My work laptop won't connect either. My wired connection, on the other hand, is working fine. I've done hard resets and played around in the control panel but nothing seems to work. All devices can see the network. My phone even continues attempting to connect, to no avail.
Any ideas on what happened? Technical support said I have unwanted background files in there from letting people connect and they wanted to clear those on their end, but I was out of warranty. Is this something I can do on my own?
Thanks!
OK it all makes sense now. When I connected with my work laptop I received an "incorrect PSK for network SSID" error. When I started troubleshooting, I saw that my "pass phrase" wasn't what it usually is, so I changed it to what I thought would just be the name of my network. I know, silly me. Somehow it was changed back to the router name. Anyway, I just reverted back to my original pass phrase and I'm not connected.
8 Replies
AeroBuff wrote:Hello everyone,
I have the N450 mode/router ...
That's not a modem/router. It is a wifi standard.
If you can find the model number, then you can look at the support pages for that device.
Thanks for the link. I downloaded Netgear Genie and it shows my WiFi is not running. My control panel via internet browser shows it running and the light on the "wifi standard" is on for wifi. That's all Genie was able to do for me at this time.
Any thoughts on why this happened so suddenly? I'm running the correct firmware version.
Hard to know. You still, have not told us what model of Netgear device you have.
N450 is a wifi standard, not a model of router or modem. Netgear makes several N450 devices.
