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Forum Discussion
Bernardo357
Aug 12, 2017Aspirant
Netgear c3700 modem/ Router Rf problem
My coble modem/router has been acting up for about 6 or 8 months now. The problem seems to be getting worse. The rf connection seems to drop randomly about 10 or plus times a day. The modem the company provided(time warner cable) was old so i bought this one about 2 years ago. The phone/ internet modem the company provides says there is internet but the RF connection goes out. This means I lose my connection randomly and it is realy annoying is there a solution to this problem?
3 Replies
- DarrenMSr. NETGEAR Moderator
Hello Bernardo357
Are you able to post the modems logs when these drops happen?
DarrenM
- Bernardo357AspirantI feel as if it gives away to much information so no but i can put some specific logs of when it drops
- DarrenMSr. NETGEAR Moderator
Can you check if you see T3 or T4 timeouts in the logs.
DarrenM