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Forum Discussion
NETGEAR Certified Refurbished C3700-NAR DOCSIS 3.0 WiFi Cable Modem Router - Internet Not Working
[ Spoiler ] I got refurbuished NETGEAR Modem Router from Amazon, seller is Netgear Only. So far I tired with 3 routers from amazon and one from fry electronics. All the routers giving me the same...
> [...] But it is not the internet provider issue, since the internet is
> working fine for new modems(same model as the refurbuised one) with the
> same coa cable.
I'm not a cable-modem expert, but your (unspecified) cable ISP may
require you to register the MAC address of your modem. Replace a
working modem with a perfectly good new modem, and you may not be
allowed to connect, because your MAC address has changed.
> [...] they said it is the internet provider issue [...]
They could be right. Have you asked your ISP? (Or were you "100%
sure" that it wouldn't help?)
You might try setting the MAC address of the replacement modem to
match that of the old/working modem.
Whenever I am trying to connect with the refurbuised modem, I am trying To Connect the internet only after registering the respective MAC with th internet provider, but still it doesn’t works for all the 3 refurbuised modem that I tired so far. Please advise
What serial number you are using ? You have to grab the serial number from the firmware for the refurbished modem as it's not the default serial number associated with the mac address.