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Forum Discussion
bodybag
Jan 10, 2021Aspirant
netgear CM1000 MODEM-Nighthawk R7800 router losing wifi signal
we have a quad level home, 2500 sqft .we just upgraded our cable to 600mbps so we upgraded our modem to a netgear cm1000. we have a netgear R7800 nighthawk router. they are on the second level with the modem, tv, and roku box. they are all about 8 ft. apart from each other. we have 2 desktops, 2 laptops, roku, a wireless ADT alarm system w/ doorbell camera, 2 motion sensors, 2 smoke detectors, 2 carbon detectors, with that being said, the router drops signal half dozen times or better /week. do I need to upgrade the router ? Model: R7800|Nighthawk X4S AC2600 Wifi Router
3 Replies
- michaelkenwardGuru - Experienced User
bodybag wrote:
the router drops signal half dozen times or better /week.
Is this possibly down to the location of these devices? Wifi signals have a limited range.
When it comes to connecting things like smart TVs, I prefer Powerline Ethernet. Easier to set up than wifi and less sensitive to wifi interference and general flakiness.
bodybag wrote:
we just upgraded our cable to 600mbps so we upgraded our modem to a netgear cm1000. we have a netgear R7800 nighthawk router.
Did you reset the R7800 when you changed the modem? You don't want it remembering settings that it may have inherited from an older modem.
- bodybagAspirantThe router, modem, and tv/roku box are all within 8-10 ft of each other on same floor. Router has been reset. Wasnt sure if the router was struggling to handle everything or not.
- plemansGuru - Experienced User
The R7800 is a pretty solid router.
What firmware do you have on it?
is it 2.4ghz that's having issues? 5ghz?
Make sure your streaming/gaming devices are on the 5ghz.