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bodybag's avatar
bodybag
Aspirant
Jan 10, 2021

netgear CM1000 MODEM-Nighthawk R7800 router losing wifi signal

we have a quad level home, 2500 sqft .we just upgraded our cable to 600mbps so we upgraded our modem to a netgear cm1000. we have a netgear R7800 nighthawk router. they are on the second level with the modem, tv, and roku box. they are all about 8 ft. apart from each other. we have 2 desktops, 2 laptops, roku, a wireless ADT alarm system w/ doorbell camera, 2 motion sensors, 2 smoke detectors, 2 carbon detectors, with that being said, the router drops signal half dozen times or better /week. do I need to upgrade the router ? Model: R7800|Nighthawk X4S AC2600 Wifi Router

3 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    bodybag wrote:

    the router drops signal half dozen times or better /week.

     


    Is this possibly down to the location of these devices? Wifi signals have a limited range.

     

    When it comes to connecting things like smart TVs, I prefer Powerline Ethernet. Easier to set up than wifi and less sensitive to wifi interference and general flakiness.

     


    bodybag wrote:

    we just upgraded our cable to 600mbps so we upgraded our modem to a netgear cm1000. we have a netgear R7800 nighthawk router.

     

    Did you reset the R7800 when you changed the modem? You don't want it remembering settings that it may have inherited from an older modem.

     

     

    • bodybag's avatar
      bodybag
      Aspirant
      The router, modem, and tv/roku box are all within 8-10 ft of each other on same floor. Router has been reset. Wasnt sure if the router was struggling to handle everything or not.
      • plemans's avatar
        plemans
        Guru - Experienced User

        The R7800 is a pretty solid router. 

        What firmware do you have on it? 

        is it 2.4ghz that's having issues? 5ghz?

        Make sure your streaming/gaming devices are on the 5ghz.