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K9cop1142's avatar
K9cop1142
Aspirant
Mar 11, 2023

Netgear Nighthawk CM1150V

I am having a constant problem with loosing signal I have had to reboot the computer / modem /router 4 times again. I have optimum online service . Technician the last time tells me the modem is bad and is loosing signal the other 5 techs told me either a modem works or doesn't . any feedback appreciated.

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Mar 11, 2023

    Do you have a screensnip of the cable connections page and event logs? 

    Also, if you hardwire a pc/laptop into the modem (without anything else connected) does it stay stable? 

      • plemans's avatar
        plemans
        Guru - Experienced User
        Mar 11, 2023
        K9cop1142 wrote:

        Modem to router to computer hardwired .

        that adds next to nothing. 

        1. The cable connections page and event logs show us the connection back to the isp

        2. I don't really care a whole lot about the router. I don't want it connected to the modem for testing stability. 

        When you have a modem and a router and you're getting drops, the goal is to simplify down to just modem/pc to ensure that connections stable first and its not a router issue making it seem like a modem issue