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Forum Discussion
eb3xxx
Jul 20, 2018Aspirant
NETGEAR problems
I have a Netgear c6300. I am thinking of switching to linksys like my buddies if this problem persists.
1. Dosnt let me log into netgear genie. I tried loging in with internet and ethernet, just has an infinite loading screen. When i press any of the tabs on the side it still loads.... The only time it works is when i do the button reset on the back, then it goes back to normal the next day. The usual loading screen
2. Sometimes when im in a gaming session on my PC it randomly has NO WIFI. I have to go disconnect and reconnect, sometimes even like more than 3 times. it even says "Connected, Secured" most of the time. In other cases it says "No internet"
3. I experiance this A LOT.
Im just on youtube and the wifi turns off.... Similar to #2 then I wait like 1 minute it turns back on. This is SO RANDOM. the wifi can go away for as little as 20 seconds to like 3 minutes, and then it can come back too like in 5 minutes sometimes in 30 minutes.
I RESETTED A LOT! more than i think i needed too
I hope this can be fixed, if not i think i may have to sell it
3.
8 Replies
- DarrenMSr. NETGEAR Moderator
Are you able to post your event logs and the power levels of the modem.
DarrenM
- eb3xxxAspirant
can you explain event logs and at this time i just did a speed run on ookla, ping is 16, download is 6.14 and upload is not even running yet, its been a few minutes already.
Ive had to disconnect and refresh for more than 10 minutes in order to go to this website and reply back
i feel like connection is good sometimes getting to a website at like 2 seconds, sometimes 5 seconds or more like today.