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NETGEAR Support is a JOKE! Terrible! Need help optimizing Nighthawk AC1900 C7000 for Mac.
Switched out the Comcast Arris Gateway for this new Nighthawk AC1900 Model C7000. Internet service has slowed down significantly. Called Netgear 3 times - waited over 45 minutes before I hung up. I did get through one time, but the rep must have cut off the call after 3 minutes. Tried to chat, but the chat operator was a jerk. All I want is a way to optimize the performance of this router on my MAC - maybe some steps to try and improve it. Anyone have tips?
2 Replies
Hello tgstickdale
Are you connecting via wifi or is your PC connected via ethernet? And when you are talking about it slowed down are web pages taking longer to load or did you do a speed test and its under the speed you are suppose to get?
DarrenM
Are you having problems like in this thread : https://community.netgear.com/t5/Cable-Modems-Routers/C7000-100NAS-randomly-drops-internet-connection/td-p/1041098/page/3 Or are you having something else. Service has slowed is pretty generic. Do you know how to grab a log, a traceroute, or do a speedtest?
