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Forum Discussion

dem107's avatar
dem107
Aspirant
Feb 03, 2019

New CM1000 Problem

I have a new CM1000 that I'm trying to use with RCN. I'm replacing a modem since I want to go to 330Mbps service. I called RCN with my MAC address. The modem synced up and worked fine for a few minut...
Hardware
Installation
Troubleshooting
vkdelta's avatar
vkdelta
NETGEAR Employee Retired
Feb 03, 2019

Pls record a video for 5 mins and post it on Vimeo or youtube and share link here ..there are so many LED transitions and it hard to determine based on your comments

  • dem107's avatar
    dem107
    Aspirant
    Feb 04, 2019

    Here's what my lights look like: https://youtu.be/hxHL3XHlZv0. This pattern doesn't change whether I connect a coax or etherent or not. The reset button doesn't change it either.

     

    • vkdelta's avatar
      vkdelta
      NETGEAR Employee Retired
      Feb 04, 2019

      got it. thanks for video.

       

      Please PM me.

      • Serge87's avatar
        Serge87
        Aspirant
        May 24, 2019

        I just recieved my Nergear CM 1000 3.1 and have exactly the same problem. As soon as I power it on, same thing happens where all my lights blinks just like on the video. Any advice I can get? Thank you