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Forum Discussion
dem107
Feb 03, 2019Aspirant
New CM1000 Problem
I have a new CM1000 that I'm trying to use with RCN. I'm replacing a modem since I want to go to 330Mbps service. I called RCN with my MAC address. The modem synced up and worked fine for a few minut...
dem107
Feb 04, 2019Aspirant
Here's what my lights look like: https://youtu.be/hxHL3XHlZv0. This pattern doesn't change whether I connect a coax or etherent or not. The reset button doesn't change it either.
vkdelta
Feb 04, 2019NETGEAR Employee Retired
got it. thanks for video.
Please PM me.
- Serge87May 24, 2019Aspirant
I just recieved my Nergear CM 1000 3.1 and have exactly the same problem. As soon as I power it on, same thing happens where all my lights blinks just like on the video. Any advice I can get? Thank you
- FURRYe38May 24, 2019Guru - Experienced User
Have you contacted the ISP. If so, make contact with NG support as well.
- Serge87May 24, 2019Aspirant
Thanks for your reply.
Before contancting NG support, I wanted to see if I could get some help here first.
When I power the modem, it just keeps blinking (like on the video above) regardless if you connect internet cable to it or any other ethernet cables. I tried resetting it, but even after I held the reset button for 10 seconds, there were no changes in the way that the lights were blinking previously. Thanks