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Forum Discussion
botrytis
Oct 18, 2020Aspirant
New CM1150V with no voice service
So, just moved in and have new Comcast service. I bought the voice modem so I could have phone service but the phone lights on the modem are not on and even hafter restting the modem, nothing. The lights do initially blink when the moem is booting up but them they go out.
Could it be a bad modem or problems with the wire. They put in a new wire from the pole to the house.
4 Replies
- FURRYe38Guru - Experienced User
You need to have CC investigate this issue.
Check all RJ11 wireing.
Ensure the ISP has the modem configured and provisoned correctly.