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Forum Discussion
Nighthawk c7000 ac1900 SLOW speeds inconsistent disconnects
Can anyone help. I switched a few days ago from an old netgear modem/router, I have had numerous drops, cannot stay connected to Remote Desktop, my download speeds are down to 4, sometimes even less. Upload 10. Hard wired to DT.
Have event log and connection logs but only lets me upload one. So I did the event log
Also I had a solid amber light for the upload light yesterday. Removed splitter I had and that seemed to take care of it.
7 Replies
You can upload more, you just have to do them in individual posts.
Your initial logs show line issues.
Check the link for kinks, damage, loose/bad/old connectors, old wiring, etc.
If you have any splitters, amplifiers, or attenuators in the coax line, remove them.
Thanks. We did remove a splitter which we had on with our last modem/router as well without much issue. Didn't seem to help things whatsoever. Have checked over the wires as well.
You have quite a few errors in the line. If you don't have any other devices in the coax line and its directly connected to the line coming into the home, then I'd contact the ISP to check the line.
