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janedoe's avatar
janedoe
Follower
Jun 11, 2016

Nighthawk C7000 Cannot change time

I have the Netgear Nighthawk Model No. C7000 and the time is showing as 1 hour early.  How do I change the time to the correct time?  There is no option to change the time in Advanced -> Security -> Schedule (some people have said there is a time zone option there, but there is not).

6 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Janedoe

     

    The time is pushed by the ISP so something is not correct on there server I would contact the ISP and ask for there internet support.

     

    DarrenM

    • MJH365's avatar
      MJH365
      Aspirant

      I spoke with TWC last night and they were adamant that this is a NetGear problem and had nothing to do with them. So, I then called NetGear support and was told where to find this setting as described by the OP. And as the OP indicated there is no place to change time zone. Her answer to me was to return the unit and get a new one. There has to be a solution to this. And if I continue to run with the one hour slow on the router versus the time on my OS will this cause any problems?

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        Hello MJH365

         

        no this should not cause any issues with the modem other than the logs will be a hour off if you are looking at them.

         

        DarrenM