NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

nighthawkujzz's avatar
Sep 25, 2025

Nighthawk c7000 keeps on resetting wifi

I used nighthawk c7000v2 3 years back and then stored it up. I started using it again with Spectrum.

However the wifi keeps on resetting once a day. It can happen at any time of the day. I spoke with Spectrum and went through all the troubleshootinb and they confirmed the issue is not on their end.

Does anyone know how to fix this?

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    How do you know the wifi is resetting? 

    What do they logs show? 

     

    • nighthawkujzz's avatar
      nighthawkujzz
      Aspirant

      I use customized wifi username and password. Now and then, it resets to default. Also, the access to Router also resets to default username and password.

       

       

  • plemans's avatar
    plemans
    Guru - Experienced User

    Could be something either triggered by the ISP or just something corrupt in the settings. I'd do a hard reset by pushing and holding reset while powered on for up to 30 seconds. That should clear everything from memory. IF its a corrupt setting causing it, that should clear it out. If that doesn't help, it could be something hardware related causing the failure.