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Forum Discussion

heylookitsemus's avatar
Feb 12, 2018

Nighthawk C7000 Spectrum Cable, wired connection drops randomly however wireless stays perfect.

Pretty much title.

 

I have a c7000 using spectrum cable. However I had this model in arizona with a different isp and had the same issue.

 

Only the wired connection is dropping, however the wireless stays working fine.

5 Replies

  • > [...] I had this model in arizona with a different isp [...]

       Same unit?  Different unit?  Firmware version?

    > Only the wired connection is dropping, [...]

       "the wired connection" to what?  Multiple devices?  Known-good
    cables?

    • vkdelta's avatar
      vkdelta
      NETGEAR Employee Retired

      pls post power table and event log. 

    • heylookitsemus's avatar
      heylookitsemus
      Aspirant

      Sorry didn't specify. What I meant by "wired connection" is the connection to my computer via ethernet cable. Brand new cable. The connection will be working just fine and then will drop for a couple or few minutes then get back on. However, the connection on other devices via wifi don't drop when the wired ethernet connection drops.

      • vkdelta's avatar
        vkdelta
        NETGEAR Employee Retired

        your logs/screenshots were not attached in your message. Please attach them again here.