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Tkrenzke's avatar
Tkrenzke
Follower
Jun 09, 2025

Nighthawk CAX80 - stop rebooting

It’s a great modem but how do I stop the router/cable modem to stop rebooting if the isp is down. I have my own internal Plex that previous router/modem combo I could still use with DLNA but this one with no signal likes to constantly reboot making DLNA worthless. How can I stop this unnecessary feature? 

cax80

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru
    Jun 10, 2025

    You can't. By design. Though I would agree, not a great one. 

     

    If your having issues on the ISP side of things, would be best to get the ISP to resolve that first off. 

    Please post a copy and paste of the modems connection status and event log page.
    https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
    https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router

     

    If the ISP is giving lots of problems frequently, then you might consider getting a external router that has DLNA support and set the CAX80 to modem only mode. That way if the ISP service keep going down, then you have a router that will maintain services with out the ISP issue.