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Forum Discussion
Nighthawk CAX80 USB 3.0 Not Recognized
Connecting my HP Windows 10 laptop to the Nighthawk CAX80 Modem/Router using a USB 3.0 high speed connecter, I am getting the error message Windows does not recognize the USB attached device. This connection was working and has only recently had this problem. Both the laptop and the Nighthawk are current with the latest updates.
Does anyone know what might be causing this and how to fix it. I am only able to connect via wifi. Thank you.
10 Replies
You don't connect a PC or laptop to the CAX modem using USB. Thats for external USB flash or in case USB drives.
Netgear has set up a community forum specifically for the Cable Modem products. Most of the people who watch that forum are more likely to have experience with Cable modems (C and CM series) products:
https://community.netgear.com/t5/Cable-Modems-Routers/bd-p/home-cable-modems-routers
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.Thank you for your quick response. I feel a bit confused as I thought I had connected my HP Envy x360 directly to the Nighthawk CAX80 using a USB 3.0 A male to A male extension cabel in the past. but I guess not. The HP Envy x360 (2018) has 3 USB A, 1 USB C and an HDMI port, but no Ethernet port. Perhaps an Ethernet to USB cable will work.
I am trying to test my download speed directly wired to the router, not wifi.
Thank you again.
Clarification.
Are you connecting to the CAX80's usb port and going usb<----->usb or is your adapter connected to the HP's usb port and is a usb--->ethernet adapter?
Thank you for asking. Yes, I am connecting directly from the HP Envy x360 USB 3.0 port to the Nighthawk CAX80 USB 3.0 port using a high speed USB 3.0 type A male to type A male extension cable.
Will a USB to Ethernet adapter work? Thank you.
