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Forum Discussion

baffalos's avatar
Sep 03, 2025

No Access Control on my CAX80 Gateway

Evidently Netgear has moved access control to the Nighthawk app.  I'll be damned if I can find it.  Does anybody know if and/or where access control can be maintained in the Nighthawk app.  I have seen posts, don't remember where I saw them, that alluded to access control being somewhere in smart parental controls.  I personally have no need for smart parental controls; my kids are grown and living on their own.  I just want to control connections to the gateway.

4 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    If you had any form of Smart Parental controls enbabled, this moved the WEB UI access controls to the NH app and removes it from the web ui. 

    If you don't have any need for this feature, would be recommended to do a factory reset on the gateway and setup from scratch using a ethernet connected PC and web browser:

    https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface

     

    Don't setup using the NH app. After setting up the system, this should move the controls and should now be available to use the web ui Access Controls, if needed at this point. 

     

     

    • baffalos's avatar
      baffalos
      Tutor

      I figured that I would need to reset and start over.  Thank you for your help.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

         Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed. 
        https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
        Enjoy. 📡