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PDIGS44's avatar
PDIGS44
Aspirant
Jan 26, 2017

Power Adapter Replacement???

Hi.

I must say, I'm very disappointed with Netgear's support when it comes to replacement information. I have a new CM600 Modem that I can't set up because my stepdaughter accidentally threw out the box which still contained the power adapter. I have shopped online, have gone to stores, etc. and no one has any information on replacing Netgear adapters. This is ridiculous! Ordering the right part should take less than 3 minutes. You would think a company as respected and popular as Netgear would have replacement parts for their products, or at least a page one could go to that would link people to the respective part. I'm actually considering not using or recommending Netgear anymore because of this very reason.... which makes the company look cheap and shady. I should have continued using the surfboards. Not sure why I changed in the first place. Change is not always a good thing.