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Majji's avatar
Majji
Aspirant
Dec 12, 2017

PPPOE OPTION not displaying to setup

PPPOE OPTION not displaying to setup. Please help
Installation
Troubleshooting

3 Replies

  • antinode's avatar
    antinode
    Guru
    Dec 12, 2017

    > PPPOE OPTION not displaying to setup. Please help

       Visit http://www.netgear.com/support , put in your model number, and
    look for Documentation.  Get the User Manual.  To me, your picture looks
    like what the User Manual shows.

       The C3000 is is a cable-tv modem+router.  Why do you expect to see
    PPPoE anywhere?  Is there some actual problem which you are trying to
    solve?

    • Majji's avatar
      Majji
      Aspirant
      Dec 12, 2017
      I took connection from internet provider in india. Requested to provide the user and password in PPPOE settings. But it's displaying different options when I login to the netgear genie -advanced setting-setup-internet setup.
      • antinode's avatar
        antinode
        Guru
        Dec 12, 2017

        > I took connection from internet provider in india.

           Did that (unspecified) ISP supply the modem, or tell you which modem
        to use?

           To me, your C3000 seems to be doing what a C3000 does, which does not
        involve PPPoE.  Perhaps you should ask your ISP.  I have DSL service,
        which can involve PPPoE, but a C3000 is the wrong type modem for that.