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Forum Discussion
Jungstarrock
Oct 29, 2018Aspirant
CM500 - Max 270 mbps download speed ? 16x = 8x?
RCN offered a free upgrade to 330mbps and I had an 8x channel modem before. So, I bought the CM500 believing it could get x16 down and the total 330 mbps, however, according to RCN, it only uses the ...
- Oct 31, 2018
you cannot fix it. Basically RCN has deployed only 8 channels in your area. So you will see only 8 channels.
Jungstarrock
Oct 31, 2018Aspirant
I believe this is what you are looking for. I only see 8 down and 4 up..?
So... RCN is right that this 16x router only uses 8x?
Can I fix this?
See attached image.
Thanks.
p.s. I also included the log.
vkdelta
Oct 31, 2018NETGEAR Employee Retired
you cannot fix it. Basically RCN has deployed only 8 channels in your area. So you will see only 8 channels.
- JungstarrockNov 02, 2018Aspirant
They are telling me to get a 24x Router. So that would not make it better I guess?
Thanks.
- vkdeltaNov 02, 2018NETGEAR Employee Retired
before getting 24x8 modem, ask if they have actually deploy 24 DS channels as otherwise, it would be waste of your $$$.