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ezou's avatar
ezou
Aspirant
Sep 09, 2016

ReadyShare DLNA Server Disconnects during music streaming

Hi,

I have connected a Seagate Backup 2T USB drive to Netgear CableModem router (C3000) to serve as media server.

On the player side, I connected a Marantz NA8005 network music player to the router wired via ethernet.

 

The player is able to see "readyshare DLNA: C3000" server initially, and I can browse the folders, and play music.  However, after 5-10 minutes, it will stop with a message "server disconnected".    At this point, I am also not able to browse the media folder from my PC.  The only way to recover is to restart the router.  It will then function properly for 5-10 minutes before server get disconnect again.

 

Any suggestions on what I need to do?

 

-ed 

DLNA
Installation
media server
Music
Nas
Share
streaming
Troubleshooting

6 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Sep 16, 2016

    Hello ezou

     

    Have you tried to rename the Media Server Name see if that makes a difference.

     

    DarrenM

    • ezou's avatar
      ezou
      Aspirant
      Sep 18, 2016

      Hi Darren,

      Yes.  I did renamed it to NAS.  That didn't solve the problem.  Same issue, after 2-3 songs, the play lost connection with the server.  I renamed the media server name...same result.

       

      Once I power off and on the router, it works fine for 2 songs:(.

       

      -ed

  • boxcar-7's avatar
    boxcar-7
    Guide
    Oct 12, 2016
    Hello, you are most likely having the same difficulty I was having. I also wanted to stream from my Seagate 2TB Slim Hard Drive, and every time I did it stopped. This is because the drive is drawing power through the USB from your router. That interrupts the data streaming. I tested the router with different drive that had its own external power the movie played just fine from start to finish. So, I looked into externally powering my Seagate 2TB Backup Slim with 3.0 USB drive. Here is what I found: https://www.sabrent.com/product/EC-DFLT/usb-3-0-sata-external-hard-drive-lay-flat-docking-station-2-5-3-5in-hdd-ssd Or something similar. I believe this will solve our problem. I asked the question on a different community post and waiting to hear from them. I asked the question to Sabrent, they weren't sure, asked Seagate, they thought issues, I'm just now waiting to hear from Netgear support before I spend the dollars. Hope this helps and good luck. Boxcar-7....
    • boxcar-7's avatar
      boxcar-7
      Guide
      Oct 12, 2016
      Edit to correct..."asked Seagate, they thought there should be no issues" Boxcar-7
      • ezou's avatar
        ezou
        Aspirant
        Oct 12, 2016

        boxcar-7,

        Thanks for the reply.  Based on your reply, I tried to use an older Simplify 1T drive with external power to connect with the router.  Similar issue occured:  the player connected with it, play 2 songs then the server error appears.  the only way to overcome it is to restart the router.  They everything works fine for about 2 songs before server error occurs again.

         

        Regards,

        -ed