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Forum Discussion
Router randomly blocking websites
Actual model is C7100V.
I've seen this issue with others in the past, but my newer router/modem admin portal does not have the MAC cloning option shown to have fixed earlier models. I am able to get to most websites. There are a few, (monoprice.com, expresstoll.com and a banking site) that I am unable to connect to. The message I receive is: (for example)
The requested URL was rejected. Please consult with your administrator.
Your support ID is: 536827395421069
Each attempt generates a new support ID. I've attempted resetting the router multiple times and have confirmed that my isp (xFinity) is not blocking anything. If I turn wifi off on my phone, I'm able to access all of these sites.
4 Replies
Hello bscott1414
Have you tried changing your DNS to see if that is the issue?
DarrenMYes. I've tried using Google DNS as well as some provided by xFinity to test the same. Interestingly, when I go to websites that use location services, I keep getting tagged as being in San Fransisco. Comcast/xFinity are saying that the time zone is auto configured by them, but that this router is hard coded to PST. I can't find any way to change the time zone to my correct time zone.
Why would Netgear hardcode a time zone? That would be such a monumental design flaw as time can and does affect communications if a server Host sees the time as out of synch. Is this a bad router?
Hello bscott1414
The modem gets its time data from the CMTS of the ISP and they do not typically follow daylight savings is the time a hour off? does the same error show up no matter what web browser you use or what device you use in the home?
DarrenM
