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Slow internet, High amt of correctables/uncorrectables, no ip when hardwired
Hi,
I'm getting super slow internet speeds and I have a high amount of correctables/uncorrectables. I used to have a CM700 and I thought the PUMA chip was causing slow speeds so I bought a CM600, and i'm experiencing the same thing. I tried to connect my computer directly to the modem using an ethernet cable, but it kept giving me a "no ip address error." I don't know how to assess whats accectable for correctables/uncorrectables, but the attached files show the amounts.
The firmware version is 1.01.16.
Is this a modem problem or ISP problem?
Those timeouts typically indicate an issue with your ISP. You will want to contact your ISP and have them send a tech out to check out the lines in your area.
DarrenM
2 Replies
OP here again,
I'm also getting a bunch of these errors:
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC
MDD message timeout;CM-MAC
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC
I don't know if thats relevant to the problem but it was happening every couple min for hours.
Those timeouts typically indicate an issue with your ISP. You will want to contact your ISP and have them send a tech out to check out the lines in your area.
DarrenM