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Forum Discussion
solid amber ethernet light on cm1000
as soon as I plug the modem in all lights flash and then turn off leaving the ethernet light solid amber. I've tried to push the factory reset button but it does nothing. Ive held it down for as long as 30 seconds.
5 Replies
ALL the lights are off other than ethernet? even the power light is off?
did you just buy this?
did you get it activated by your isp?
Who is your isp?
The ethernet amber means that an ethernet connection is detected at 10/100mbps speeds.
- Yes as soon as I power on the modem all lights flash and then go off leaving the Ethernet light on.
I did just purchase it used.
I have Xfinity but I can’t even get it to do anything in order to register it.Where you have it hooked up, did it work prior?
Preferablly, hook up the modem directly where the coax enters the home.
Mabye there's an issue with the auto activation or maybe the prior owner had it provisioned with an ISP that doesn't have auto-activation.
You might need to call into xfinity and see if they can provision the mac address.
hardwired into the modem, can you ping it?
When you push and hold reset, do the lights change?
