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Forum Discussion

levelred's avatar
levelred
Initiate
Nov 06, 2015

TWC + C3700

Why not publically relases the fix?  I need this fixed! Instead searching and sending PM the fix should be listed publically! BTW can I have the fix. This is annoying! 

Firmware

12 Replies

  • remilia's avatar
    remilia
    Tutor
    Nov 08, 2015
    TWC just came & they're blaming the slow speed to the C3700 router for slow speed. Is there a way to fix the slow internet connection? Please help, thank you.
    • levelred's avatar
      levelred
      Initiate
      Nov 08, 2015

      well TWC downgraded the firmware and seems to be working fine now!

      • vkdelta's avatar
        vkdelta
        NETGEAR Employee Retired
        Nov 09, 2015

        levelred

         

        yes, TWC seems to have downgraded quite a few users, looks like there was an interop issue with a headend equipment in some areas of deployment. 

         

        remilia

         

        if you are still on new FW and seeing issue, can you please let us know asap.

  • kosballas's avatar
    kosballas
    Aspirant
    Nov 10, 2015

    Hi,

     

    I have the same problem. TWC updated my firmware to V2.02.06.Now i have almost no internet at all.  They told me i need v1.01.11 for netgear c3700 to work properly but still waiting for the downgrade. Can someone help? any way i can get v1.01.11 by myself?

     

     

    Thank You

      • nnr's avatar
        nnr
        Aspirant
        Nov 16, 2015

        I am having a similar issue with my modem also, it stopped working from 11/6 and TWC was of no help. they are suggesting to get a modem from them to fix this issue.

        Can anyone help resolve this issue.