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NetRags's avatar
NetRags
Tutor
Oct 24, 2015

Unable to access few websites from NETGEAR Cable Gateways

Hi Team,

 

We have facing an issue with NETGEAR Cable Gateways (C3000/C3700)

We tried to block facebook using block sites featurein GUI but no effect. When contacted NETGEAR Support they told that can't block https websites Why is it so? Is it an known issue with the NETGEAR devices?

 

Note: LPC feature is not working with C3000/C3700 that is why we tried with this blocksite feature. Is there any ETA for LPC feature on C3000/C3700?

 

Thanks,

NetRags

7 Replies

  • Netgear's block sites feature works by examining the URL in a http request. But https is encrypted, so the URL cannot be examined.

     

    You can always try using OpenDNS's parental controls directly. You just need to configure the Netgear to use their DNS servers. You can find more information about how to set it up and customize the filtering at opendns.com.

    • NetRags's avatar
      NetRags
      Tutor

      Hi,

       

      Does LPC works with  C3000/C3700? As far as I heard that customer has to wait for the next firmware update for these products.

      As you said "You can always try using OpenDNS's parental controls directly" can you please explain me little more in detail?

       

      Thanks & Regards,

      Rags