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dianeldehn's avatar
dianeldehn
Follower
Jul 26, 2015

Unable to get my Epson WF2660 to connect to my network

I have been on the phone with Epson and this is what they are telling me. "Please congtact Netgear to check to see if access restrictions, such as MAC Address filtering, are set on the route or access point. If access restrictions are set, add your product's MAC address to your router's address list.

 

Could somebody tell me how to do this. I tried looking it up on this website but could find no instructions.  I thought I did it on my own, but when I tried to set up the printer, it failed again.

Hardware
Installation
Troubleshooting

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Jul 27, 2015

    Hello dianeldehn

     

    By default Mac filtering is not active and should allow all devices connected to be allowed on the network. Here's is a article on how to setup and manage the access control settings so you can make sure your epson printer isn't being blocked by the router. hope to hear your feedback.

     

    http://kb.netgear.com/app/answers/detail/a_id/23289

     

    DarrenM