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Unidentified network, no Ethernet or wireless connection
I recently moved into a new apartment, and this router has been with me for a few years. Yesterday out of nowhere it stopped working. I’ve tried restarting the router and modem. When I connect an Ethernet cable from the modem to my pc, the connection is fine.
Restarting the modem and router doesn’t work
Tried factory resetting the router with the button on the back, no luck.
The WPS light is off, and no matter how long I hold the button for it stays off. The wireless network is never detectable through mobile devices or laptops.
I’m stumped. Anyone have any ideas?
Restarting the modem and router doesn’t work
Tried factory resetting the router with the button on the back, no luck.
The WPS light is off, and no matter how long I hold the button for it stays off. The wireless network is never detectable through mobile devices or laptops.
I’m stumped. Anyone have any ideas?
6 Replies
> Model: WNDR4500|N900 Wireless Dual Band Gigabit Router|EOL
Hardware version (Plain/[v1], "v2", "v3")? Firmware version?
> The WPS light is off, and no matter how long I hold the button for it
> stays off. The wireless network is never detectable through mobile
> devices or laptops.
What about the other LED indicators? Visit
http://netgear.com/support , put in your model number, and look for
Documentation. Get the User Manual. Read. Look for "Front Panel" and
"Wireless On/Off button" and/or "Table 1. Front panel LED descriptions".
I'd expect the WPS LED to go off when the wieless network is
disabled.- Hardware version v1
Firmware I don’t know
LED indicators on:
Power button - amber/orange
Network - amber orange
2.4 ghz - off
5.0 ghz - off
Any Ethernet lan connected - orange
WPS - off
Doesn’t turn on when pressed/held for 2 seconds> 2.4 ghz - off
> 5.0 ghz - off
That would be consistent with no wireless.
> WPS - off
> Doesn't turn on when pressed/held for 2 seconds
What about when the "Wireless On/Off button" is pressed?
In the web-browser interface, look at ADVANCED > Advanced Setup >
Wireless Settings : Enable Wireless Router Radio (for both 2.4GHz and
5GHz).
> [...] Tried factory resetting the router with the button on the back,
> no luck.
What, exactly, does "no luck" mean to you? That the reset operation
didn't appear to occur, or that it did appear to occur, but the symptoms
were unchanged?
If the router web page says that the radios are enabled, but the
radio LED indicators are off, and a proper settings reset doesn't change
that, then you might have a hardware problem.
Check the cables are plugged properly or first plug out entire cables and the re-plug them and check if this works for you. Apart from that Change your DNS Servers and check if this works or try to manually add the ID address.
Hope this works but if not then read the article to follow more detailed steps and solutions: https://www.fixwindowserrors.biz/blog/resolve-unidentified-network-error-on-windows-10