Very Frustrated with Speed of New Modem

Question

Comcast recently had an update to their internet speed. With my old modem, the computer attached via ethernet was 125 mbps; the problem was my wifi computer was less than 10. So I bought this router/ modem to increase the speed for my wifi in particular.

I"m VERY frustrated because now my eithernet speed is 4.6 download and the wifi is equally poor. I've spoken w/ Comcast and netgear with them making adjustments to my modem. Still very, very slow. I'm about ready to return this, but thought I'd check for ideas here first.

michaelkenward · Answer

Seeking2018 wrote:
...I scrolled to page 107, I don't see a remote access under set up.
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Where did "remote access" come from?
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Page 107 tells you how to turn off the modem's router operation so that your&nbsp;R6900 can work as your network's router.
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Remote access is something completely different.
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For me, this is getting to be way too much of a hassle and will probably return it and go with something easier.&nbsp;
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I don't know which bit you plan to return, the R6900 or the C7100V, but whatever you get to replace it will leave you with the same challenge for setting it up.
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There is also support stuff for the R6900 at the end of this link:
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&gt;&gt;&gt; R6900 | Product | Support | NETGEAR &lt;&lt;&lt;
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It comes with its own Quick Start guide. You could turn the R6900 into an access point, but that is probably getting too complicated.
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michaelkenward · Answer

Page 107 in the document I mentioned has a section:
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Set Up the Modem Router in Bridge Mode 
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AC1900 Cable Modem Voice Router Model C7100V User Manual - C7100V_UM_EN.pdf
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You can find the Model Number for your device on the label. Something like this:

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It is probably on the bottom of the thing.
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Seeking2018 · Answer

I must have selected the wrong thing b/c what I have is&nbsp; rectangular box w/o any antenas.&nbsp;&nbsp;&nbsp;I just spent 40 mins on the phone w/ tech support and it seems to be working now.&nbsp; Thanks for trying to help me out!!&nbsp;

michaelkenward · Answer

The R6900 mentioned in your footer is a router. What modem are you using?

Seeking2018 · Answer

c7100v&nbsp; I believe is what it's called.

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Very Frustrated with Speed of New Modem

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