Wi-Fi not working

Question

No WiFi signal no lights, troubleshooted with internet provider, all good there.Rebooted, no luckUnplugged, no luck

FURRYe38 · Answer

There a NG product model your referring too?&nbsp;

DJsweeney · Answer

https://my.netgear.com/product.aspx?sn=4TU3997UA4B3A

FURRYe38 · Answer

This doesn't give me model information and is locked behind your account which I don't have access.&nbsp;
&nbsp;

DJsweeney · Answer

AC1900Model C7000v2

FURRYe38 · Answer

Has a factory reset and setup from scratch been performed?&nbsp;A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser.
https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
&nbsp;
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.

Forum Discussion

Wi-Fi not working

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