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Forum Discussion
Xfinity says AC1900 c7000 v2 is not compatible for 35 mbps upload speed?
Xfinity says AC1900 c7000 v2 is not compatible for 35 mbps upload speed? Is that correct? If yes, What can net gear do to help me address this gap? I would like to not waste the modem and not even sure if there is a way to get an exchange since it’s been 6 months since I bought it. Any ideas or suggestions to help me? I get only 5 mbps although paying for 35 mbps and Xfinity suggest changing modem.
4 Replies
Check the specs sheet. I believe that model supports well over that on the UP.
- Thanks for the suggestion. The spec sheet here doesn’t talk about upload speeds. Only talks about download speed up to 960 mbps. I like to get 35 mbps upload speeds too. Link here -https://www.netgear.com/images/datasheet/networking/CableModems/C7000.pdf
- Sorry missed the upload. The only time I've gotten >35 Mbps was on a docsis 3.1 modem and Gigabit plan
I would try contacting xfinity again. It supports up to 400mbps on xinfity as far as I'm aware.
Maybe you just had a tech that was stuck on upselling you on speeds or didn't know what they were doing.
