Forum Discussion

peaceful's avatar
peaceful
Follower
Apr 15, 2018
Solved

My Parent Control got disable after firmware update. R7500

After I update my router firmware, I lost parent control option. I have a Nighthawk X4 AC2350. The Router model is R7500v2 and the current firmware version V1.0.3.26. When I click on Parental Contro...
Firmware
Security
Troubleshooting
  • DexterJB's avatar
    DexterJB
    Apr 24, 2018

    Hi peaceful,

     

    I would like to follow up and check if you are still experiencing the issue.

     

    Regards,

     

    Dexter
    Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Apr 18, 2018

Hi peaceful,

 

Welcome to the community!

 

Please make sure you do a factory reset after updating the firmware. This link may help for the steps.

 

Regards,

 

Dexter

Community Team

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Apr 24, 2018

    Hi peaceful,

     

    I would like to follow up and check if you are still experiencing the issue.

     

    Regards,

     

    Dexter
    Community Team