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AV 500 and PLP 1000 compatible or not compatible ?
Note : it is not possible to select the PLP1000 model in the box here above
Hello,
I have bought a pair of PLP1000-100FRS powerline adapters.
I aleary have a powerline nerwork with three AV500 and it works fine.
When plugging a PLP1000 on the powerline, the Pick A Plug indicator is red.
It is not possible to turn it to green, even after resetting all devices.
Are the AV 500 and the PLP1000 compatible ? If not, are the AV500 and the PLP1200 comptible ?
Thank you for your support.
Bernard.
I have exchanged the CPL1000 for CPL12000.
CPL1200 works.
CPL1000 is definitly not backward compatible.
11 Replies
Yes the PLP1200 is backwards compatible with any Homeplug AV unit. Have you made sure the password ('Key') is the same for all units? For example if you changed these for your AV500 units the PLP1200 unit may still have the default 'HomePlugAV' key. Otherwise they will not talk to each other
Apologies I referenced the PLP1200. The PLP1000 is compatible as well
Hello,
As I said I have reset all devices to the factor default. All pluged in AV500 show a green "Pick A Plug" light. Adding a PLP1000 keep the AV500 green but the PLP100 show a red Pick A Plug light.
Do I need to update the AV500 ? I bought it more than 7 years ago.
IT JUST STOPPED WORKING
I HAVE TRIED EVERYTHING BUT MY POWERLINE WILL NOT CONNECT TO ROUTER.
THE ROUTER IS OK
THE LIGHTS ON THE POWERINE ARE OK -SOLID BLUE AND GREEN
BUT NO CONNECTION
WHAT CAN I DO?
Sorry, no instant answers, just a few comments.
First, "tried everything" lacks detail. We don't know which Powerline plugs you have or what they are connected to and what you have tried.
Secondly, you have joined in on an older discussion, so there's a chance that the official support team will be too busy following new stuff to find your message. It is usually better to start your own fresh discussion if you want their attention.
As the previous stuff is marked as SOLVED there is even less chance that Netgear's support team will see your message.
Oh, one more thing, NO NEED TO SHOUT.
