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PaulHi's avatar
PaulHi
Aspirant
Oct 20, 2015
Solved

I cannot see the link for the Netgear Genie for XWNB5201 units for my Mac?

I cannot see the link for the Netgear Genie for XWNB5201 units for my Mac?

I thought this set up was meant to be simple, plug and play as such.

The security button on the access point is not very good. I think this will be returned for a refund

Installation
  • PaulHi's avatar
    PaulHi
    Oct 21, 2015

    The Netgear equipment is now packaged up ready for the courier to collect it as I have spent long enough trying to set the equipment up which is completely wasted time.

    I am disappointed by the Netgear website for support as when you follow the instructions in the manual and log in, all I see is complaints and comments and not solutions. The website is in my opinion, very poorly laid out and managed.

    As a solution I have just ordered Devolo units which have been highly recommended and will be with me in a few hours and my Netgear headache will be solved.

2 Replies

  • PaulHi's avatar
    PaulHi
    Aspirant
    Oct 21, 2015

    The Netgear equipment is now packaged up ready for the courier to collect it as I have spent long enough trying to set the equipment up which is completely wasted time.

    I am disappointed by the Netgear website for support as when you follow the instructions in the manual and log in, all I see is complaints and comments and not solutions. The website is in my opinion, very poorly laid out and managed.

    As a solution I have just ordered Devolo units which have been highly recommended and will be with me in a few hours and my Netgear headache will be solved.