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Forum Discussion
PLP1200 Powerline Randomly dropping connection
I recently purchased a set of Netgear's latest powerline system the PLP1200 to help me connect my desktop computer with an ethernet wall connector on the other side of my office. The first week it has been running flawlessly and with a perfect connection...green symbol on the units always. This week however every couple of hours when im working on my computer i'm losing my internet connection for a 1 or 2 mins and then it re-connects.... I didn't think anything of it at first but after a few days of this randomly happening a few times a day its getting annoying. I checked the unit and it still shows green and amber for sleep mode so i'm not sure whats going on Does anyone have any ideas? or should i pack this thing up and send it back and head back to good'ol ethernet...
6 Replies
I have the same problem with my AV500s and XAVB5622 powerline units which, until recently have bene working flawlessly. The issuse now is that the connection seems to drop on one of the sockets (the one that's connected to a switch to which is connected multiple devices). I thought at first that it was the AV500 that was faulty; so I replaced it with a (brand new) XAVB5622 unit and it started to work immediately. However, after about a week, it suddenyly lost or dropped, the connection. I unplugged the unit; re-plugged it, and we are away again.
But note, the ONLY happens whne connected to this power socket. I have 6 other units around the property and none of the others are dropping the connection. Has anyone got any ideas?
Thanks
John
Clairac, SW France
JIS wrote:
...ONLY happens whne connected to this power socket. I have 6 other units around the property and none of the others are dropping the connection.It is important to remember that powerplugs sit on the mains circuit. If that circuit is electrically noisy, it can interfere with the operation of the network. The general advice in many situations, not just powerplugs, is to avoid using extension sockets, especially those with surge protection and RF filters.
Then there are noisy appliances on the mains ring. For example, something that turns itself on and off from time to time, such as a refrigerator, can send spikes around the circuit, screwing up the powerline.
Before assuming that a plug is faulty, try a few tests to see if there could be mains interference. You could even get an electrician to check that your earth circuit is up to modern standards. Nothing to do with powerline, but a couple of years ago our electrician decided that he needed to beef up our earth connection.
One option worth considering is using pass-through powerline plugs that can plug into the mains ring before you plug an extension block into it. That removes the immediate impact of the extension devices.
In my case, I have had no problems with using powerline plugs on extension sockets.
Thank you for your thoughts. However :-
- the AV500 is plugged drirectly into the socket; no extensions
- the unit has worked faultless for the past 6 months; so when this first happened last month I swapped the AV500 for another AV500 as i suspected it was faulty; now the same thing has happened.
- Another AV500 is perating in the same room (my wife's PC) and tsi remains connected all the time; same room; same circuit
- No chnages has taken place as far as I am aware.
I could try another mains socket (there are THREE) close to each other; but I don't think that this is the problem.
What I find interesting is that if I dosconnect and then re-cnnect (ie reboot the AV500); it will work erfectly for perhaps 1 week before it suddenly drops the connection. As I say, all other AV500s remain connetced; just the one plugged into thsi socket which, up intil now, has always been perfect with a GREEN (high data rate) conection.
Quite a problem - yes?
