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PLW1000 Firmware update...
Picked up a PLW1000 kit which is working great, checking support there are some firmware updates which address security etc, however no matter whichfirmware file I try, it tells me it is the incorrec...
Finally got passed onto Level 2 support, they read my original ticket and instantly identified that my model is not the Australian retail version which should be PWL1000-100AUS. Mine is PWL1000-1TLAUS.. sold by our biggest ISP.. who likes to modify and cut down firmware to restrict what you can access. Unfortunately updates for this model will only be through them.. and as they dont even list it amongst devices that they sell on the website, it also currently has no support.
Havnt used Genie, dont see a need for another app, I do everything direct via the web gui using chrome etc.
That's new information.
I assume that "chrome etc" means different browsers. Again, I'm reading between the lines here.
Heh, yes you would be correct, sorry, bit disgruntled at Netgear given the crap advice the official tech support have given so far :)
Understandable, but I don't work for Netgear.
Unfortunately, the alternative approach with the Zyxel powerline utility manages everything but flashing firmware.
Yeah, wasnt meaning to imply that you work for Netgear, more that Im a bit disgruntled with them, and not effectively managing my rage towards them without letting it effect my posts here.
Interestingly, I think its a lost cause, as they have already ascertained, I have a V1 unit that has V2 intial firmware on it, so it refuses to accept anything. Wondering when they will run out of options and realise its not going to be user fixable.