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Forum Discussion
Axiste
Feb 18, 2018Guide
PLW1000 Firmware update...
Picked up a PLW1000 kit which is working great, checking support there are some firmware updates which address security etc, however no matter whichfirmware file I try, it tells me it is the incorrec...
- Mar 11, 2018
Finally got passed onto Level 2 support, they read my original ticket and instantly identified that my model is not the Australian retail version which should be PWL1000-100AUS. Mine is PWL1000-1TLAUS.. sold by our biggest ISP.. who likes to modify and cut down firmware to restrict what you can access. Unfortunately updates for this model will only be through them.. and as they dont even list it amongst devices that they sell on the website, it also currently has no support.
Axiste
Mar 09, 2018Guide
Yeah, wasnt meaning to imply that you work for Netgear, more that Im a bit disgruntled with them, and not effectively managing my rage towards them without letting it effect my posts here.
Interestingly, I think its a lost cause, as they have already ascertained, I have a V1 unit that has V2 intial firmware on it, so it refuses to accept anything. Wondering when they will run out of options and realise its not going to be user fixable.
Axiste
Mar 11, 2018Guide
Finally got passed onto Level 2 support, they read my original ticket and instantly identified that my model is not the Australian retail version which should be PWL1000-100AUS. Mine is PWL1000-1TLAUS.. sold by our biggest ISP.. who likes to modify and cut down firmware to restrict what you can access. Unfortunately updates for this model will only be through them.. and as they dont even list it amongst devices that they sell on the website, it also currently has no support.