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Forum Discussion

Axiste's avatar
Axiste
Guide
Feb 18, 2018
Solved

PLW1000 Firmware update...

Picked up a PLW1000 kit which is working great, checking support there are some firmware updates which address security etc, however no matter whichfirmware file I try, it tells me it is the incorrec...
  • Axiste's avatar
    Axiste
    Mar 11, 2018

    Finally got passed onto Level 2 support, they read my original ticket and instantly identified that my model is not the Australian retail version which should be PWL1000-100AUS. Mine is PWL1000-1TLAUS.. sold by our biggest ISP.. who likes to modify and cut down firmware to restrict what you can access. Unfortunately updates for this model will only be through them.. and as they dont even list it amongst devices that they sell on the website, it also currently has no support.