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Frogthejam's avatar
Frogthejam
Aspirant
Sep 16, 2016
Solved

Powerline 500 XAVB5201 not connecting to powerline

Today, I purchased the  XAVB5201 powerline adaptor. When I plugged both AV adaptors to the router and computer, the powerline LED stayed amber green for a while before switching off. It occasionally goes amber green for a while before turning off again.

 

I cannot get my computer to connect to the internet using this product as the powerline connection seems to not work. I've tried factory resetting multiple times and I has not resolved my problems. I have tried the network connection to boths a Windows 10 laptop and a Macbook Air with no amount of success. One thing to note is that I live in a granny flat (separte room) away from the house that has the modem in which on AV adaptor is connected.

 

I would appreciate any help to get this thing working!

 

 

  • These things aren't always the easiest to configure.

     

    Have you been through the steps in the Installation Guide?
     

    XAVB5201 | Product | Support | NETGEAR

     

    Set the two plugs up side by side and then move the "mobile" one – the one not permanently connected to the modem/router – to where you want it.

     

2 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    These things aren't always the easiest to configure.

     

    Have you been through the steps in the Installation Guide?
     

    XAVB5201 | Product | Support | NETGEAR

     

    Set the two plugs up side by side and then move the "mobile" one – the one not permanently connected to the modem/router – to where you want it.

     

    • Frogthejam's avatar
      Frogthejam
      Aspirant

      Okay, so I've tried that and it seems to be working so far! I'll report back if there are any problems but at the moment I think you've solved my dilemma.

       

      Thanks a million :)