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Forum Discussion
Mitchell97
Jan 04, 2016Aspirant
A6100 Wireless Adapter Not Detected By Computer
Hi,
I recently bought the A6100 adapter and it is not being detected on my PC. My technical knowledge is limited and all my attempts at fixing this problem have failed :(
My operating system is Windows 8.1 64 bit. I have noticed in the device manager properties for the adapter this error: This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
I have googled this error but I am still unsure what to do as I don't want to do any permanent damage to the computer by accident.
Any advice is greatly appreciated! thank you.
6 Replies
- JamesGLMaster
Hi Mitchell97,
Please try to use the driver version below:
- Mitchell97Aspirant
Hi James,
Thanks for your help! unfortunately it didn't work. The netgear genie tries to detect the adapter, however after 10 minutes it says "adapter could not be detected."
Any more ideas?
Thanks.
- JamesGLMaster
Hi Mitchell,
Manually install the driver using the device manager.
- NandradeAspirantSo you don't need genie?
- CmkjrAspirantThis worked. Thanks for saving my evening!
- FlyingFishAspirant
I followed all of the steps and I get this error..