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mattstru's avatar
mattstru
Follower
Oct 24, 2016
Solved

A6210 - Code 10 after every restart; Need to unplug and plug back in every time (Windows 10)

Hey all,

 

My A6210 Wifi Adapter seems to work great. Drivers were installed without issue and all. I'm running into one problem though. Everytime I restart my computer or wake it up from sleep mode, the adapter is not detected by Windows. Device Manager shows it as a Code 10 (Device cannot start). However, if I unplug the adapter and plug it back in, it reinstalls the driver automatically and the adapter works without issue.

 

Any idea what could be causing this? I'm running Windows 10 Home Build 10586.

  • Hi mattstru,

     

    At times your network adapter gets disabled after resuming from sleep mode (wake up from sleep), in case of wireless adapters, sometimes it may not re-establish the wireless connection.

     

    1. In Control Panel, click System and Security, then Device Manager. Right-click the network adapter (that keeps getting turned off), and select Properties.

    2. Now head over to the Power Management tab, uncheck the option that says “Allow the computer to turn off this device to save power", and click OK.

     

    JamesGL

    Community Team

2 Replies

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired

    Hi mattstru,

     

    At times your network adapter gets disabled after resuming from sleep mode (wake up from sleep), in case of wireless adapters, sometimes it may not re-establish the wireless connection.

     

    1. In Control Panel, click System and Security, then Device Manager. Right-click the network adapter (that keeps getting turned off), and select Properties.

    2. Now head over to the Power Management tab, uncheck the option that says “Allow the computer to turn off this device to save power", and click OK.

     

    JamesGL

    Community Team

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired

    Hi mattstru,

     

    We’d greatly appreciate hearing your feedback letting us know if the information we’ve provided has helped resolve your issue or if you need further assistance.

     

    If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!

     

    JamesGL

    Community Team